We recommend taking a look at our fundraising programs page. Next,
give our customer service a call or request
information online. You will find that together we can
determine if our programs are for you.
You simply don't need one. We know it's hard to imagine for many
groups, but 10,000 groups have asked the same question and
succeeded with our fundraisers! Give us a call - you will love our
answer to this question :)
Yes. Please contact us. We would like the
opportunity to match your needs with the proper fundraiser and
provide you the appropriate product samples.
Yes, your group can use more than one product brochure at the
same time. In many cases, we actaully recommend it. In the Spring
in particular, running a catalog sale with a food sale actually
increases a group's profits. Please check with us to see if using
more than one brochure will work for you.
Please visit our registration form, thank
you.
The answer to that question is "How much do you wish to raise?"
Fact: Schools/Groups that do "Live Kickoff Assemblies" raise more
money than schools/groups that use video presentations and/or elect
to have no assembly. Sales resulting from live assemblies can be
double that of video assemblies and/or no assembly programs.
We strongly urge your school/group to do a kickoff assembly
because doing a kickoff assembly will simply make your fundraiser
better. Schools/groups that hold live assemblies get
students/members better prepared and more motivated and as result
your fundraiser runs better and raises more money. This is a tested
and recorded fact!
With Believe's catalog, you can use our online catalog to expand
your selling to the entire nation instead of just your home
town/city. Send family & friends to www.ShopBelieve.com to view the catalog items
and even submit their order directly to your school! It's one of
the innovative tools we provide to increase your sales and ease of
implementation. Frozen food is not available for sale online.
Late orders are quickly and easily processed. Late orders for
frozen food and catalog fundraisers must be submitted within two
(2) days of when you submit your original order. Late orders must
be faxed and sent via next day air service to our office. Late
orders received during this late order grace period generally can
be combined with your original main order and ship together with
your main order. Late orders received after the late order grace
period cannot be joined with your original order and will be
shipped separately. Your school/group will incur additional
shipping charges after the late order grace period.
The Questions
1) How long will it take to receive our
fundraising materials order from the time that we submit our
completed and signed fundraising contract?
2) How long will it take to receive our
fundraising product order from the time that we submit our
fundraising product order?
The Answers
1) From the time we receive your
completed and signed fundraising contract, it generally takes about
(5-9) business days. We will make every effort to get you your
fundraising brochures/materials to you, at least, forty-eight (48)
hours (2 days) prior to your fundraiser kickoff. The earlier you
submit your order, the faster we can get your fundraising
brochures/materials to you. Please give yourself and us enough time
to do it right. Yes, we can ship you your fundraising
brochures/material using next day shipping services, but this is an
added expense for your group. We normally ship via UPS (United
Parcel) using ground service. This is the lowest shipping rate and,
generally, UPS delivers within five (5) to seven (7) business
days.
2) From the time you submit your
fundraising order, it generally takes out three (3-4) weeks to
receive your fundraising order. This is one time when speed is
essential in processing your order. Computer tally and Pre-pack
services may add another week to your delivery, depending when your
order is scheduled for pre-packing.
In order to include all late orders with your entire order, all
late orders must be faxed to our office within two(2) days of
submitting your original order. Late orders received after this
cutoff may not be included with your main order.
Items that are backordered and can be fulfilled within an
acceptable time frame from school order date will be shipped
separately as soon as product is back in stock. Believe will pay
for shipping and fulfillment costs for all backordered items. Items
are oversold if Believe has more orders on a particular item than
anticipated and is out of stock. Many of the nonfood items are
imported. We try to forecast anticipated sales of each nonfood item
and place orders based on that forecast. We do our best to forecast
sales correctly, but sometimes underestimate sales on a particular
item. When it happens, it's simply impractical and too costly to
reorder for a few items.
The Questions
1) How can you avoid having oversold
items affect your sale?
2) If you do have an oversold situation,
how does Believe handle this situation?
Our terms and conditions are very simple. Payment is expected
when due. Credit cards are accepted for payment for an additional
3% handling charge.
Believe makes a commitment to you and your school/group to
provide the finest fundraising products and programs at the lowest
possible cost for your school/group. In order for us to make this
your most profitable fundraiser ever, you must pay your fundraising
bill when due. All materials and/or products accepted by your
school/group are deemed acceptable for the intended purpose(s).
Believe makes no warranties and/or guarantees to your
school/group's about your school's/group's ability to successfully
conduct, market and/or sell your fundraiser or to the ultimate
success of your school's/group's fundraiser.
Only products that are damaged during shipping may be rejected
at time of delivery. Any products that are refused for delivery
other than due to bonafide shipping damage will not be accepted and
will be redelivered to your school/group at additional shipping and
storage charges. All purchases and payments are subject to the
terms and conditions contained in Believe's Fundraising
Participation Contract.
Prepay is when a school/group pays for their fundraising
products/items in full when the school/group places their
fundraising order. School's/group's students/members would collect
payment in full from each buyer as each sale is transacted.
Post-Pay is when the school's/group's students/members takes
orders on fundraising products or items from his/her customers
prior to the school/group placing the total fundraising order. The
school's/group's students/members would collect payment in full
from his/her customer at time of delivery of the fundraising
products or items.
Which is better, Pre-Pay or
Post-Pay?
The answer to this question is neither is better.
Post-pay programs may raise more money (higher sales) because
some customers don't always have their checkbooks or cash on-hand.
However, post-pay schools/groups incur additional expenses because
some customers do not pay for the ordered fundraising products or
items and, as a result, a post-pay school/group must absorb the
loss of sales on these unpaid orders.
Prepay secures your maximum fundraising profits because
everything is paid for in full prior to orders being placed and
delivered. There are no losses due to nonpayment.
Believe leaves this up to your fundraiser decision makers as
they have the best understanding as to which setup is likely to
work the best for your situation. You can also implement a
combination of the two by trying to get payment if they have it
available, otherwise you will collect the payment at time of
product delivery.
Can we return unsold items and/or items for which we were unable
to collect payment?
Sorry, but returns are not permitted on unsold items and/or for
items that your school/group couldn't collect payment. Believe's
"low prices " do not allow us to accept returns. Many companies
that accept returns simply resell returns to another group as new
product. Do you really want someone else's returns? In addition,
state and/or federal law may prohibit returns on food items. Plus,
there is no way to guarantee product quality or that the product
hasn't been tampered with. We feel providing you quality "fresh"
product is an absolute must.
Prepay fundraisers eliminate returns on unsold items. Returns
are more fear than reality. Most schools/groups usually have few
unsold items. Should your school/group have unsold items, there are
simple ways to dispose of these items.
1) Offer these items at a reduced
price to others in your school/group.
2) Conduct a garage sale on these items
at student/player drop-off and/or pickup times.
3) Use these items as reward gifts to
outstanding administrators, teachers, coaches or volunteers.
4) Raffle these items off at next school
event.
Sales tax is an issue that is misunderstood by many non-profit
groups. Many groups think that because they have a sales tax
exemption number (or certificate) issued by their state, they (the
group) are 100% exempt from collecting and remitting sales tax on
fundraising products they sell. We find that there is a
misconception and a misunderstanding of the sales tax law among
many groups, including organizations that promote religious or
school activities. For example, even religious schools/groups
misunderstand their states' sales tax law. Some states may have
exceptions regarding payment of sales taxes for groups possessing a
sales tax exemption, but this exemption may not extend to
fundraising sales. If your state imposes sales tax and you are
unsure of your state's law and position regarding collection and
payment of sales tax on items that your school/group sells for a
fundraiser, we urge you to check with your state's department of
revenue and/or an attorney.
Exempt schools/groups often think that a sales tax exemption
gives them blanket exemption on everything they purchase and sales
they make. In most states, this is not the case. Most states that
provide a sales tax exemption provide it on items that a
school/group purchases for its own consumption or use. Examples of
possibly exempt transactions would be if your school/group
purchased a case of paper to use in your school/group's photo copy
machine, or if your school/group purchased playground equipment for
the exclusive use of your school/group's students/members, or if
your school/group purchased school or office supplies for the
exclusive use by your school/group.
Generally fundraising items that your school/group purchases for
resale to your school/group's families and supporters are not
totally exempt. These items are usually not exempt because these
items are not for your school's/group's exclusive use. Even
religious organizations affiliated with schools/groups are subject
to these laws. The purchase of the items by the school/group's
families and supporters may not be taxable, although the resale of
them may be subject to tax, with the seller-school/group's families
and supporters obligated to collect and remit the sales tax. The
seller can be held liable for the tax if they fail to collect and
remit the tax from the purchaser of the items.
Believe is a Colorado based business, and, as such, Believe will
properly collect and remit all sales tax on all items that the
Colorado Department of Revenue has stated is taxable. The Colorado
Department of Revenue has issued guidelines regarding which items
are taxable and, generally, food items are not taxable.
All Colorado schools/groups must complete a Sales Tax Exemption
Form. This form must be signed and returned to Believe prior to
commencing your fundraiser. Believe is not obligated to charge and
collect tax on fundraising items in any state where it does not
have nexus, or physical presence. Thus, even though we may not
charge tax on fundraising items for sales made by us to you,
schools/groups outside the state of Colorado are put on notice that
your school/group is 100% responsible for complying with your
state's sales tax laws, and that you may owe tax on purchases or
sales of these items.
Schools/Groups in states other than Colorado further agree that
the school/group accepts sole responsibility for reporting,
collecting, remitting and complying with the school's/group's state
and local sales tax laws regarding compliance. The school/group
further releases and indemnifies Believe against any legal action
which may occur as a result of the school/group's failure to comply
with the school/group's state and local sales tax laws.
Shipping for our catalogs is FREE on all original orders (food
fundraisers with less than 400 items do not receive free shipping).
Late orders are subject to shipping costs. Believe uses only
quality shippers that provide prompt service so that your products
arrive on their scheduled delivery dates. However, Believe cannot
be responsible for shipping delays. We will track your shipment and
do everything we can to get your shipment to you on time. State and
federal government agencies regulate common carriers (trucking
companies) and, as such, there is only so much we can do. Please be
patient, and we will get you your orders.
The answer is still yes. The concept of school/group fundraising
has not changed. Students/members still take orders and need to
deliver those orders. Money may be collected when the order is
taken (prepay), or money may be collected when the order is
delivered (post-pay), but these methods are still employed and are
still the most successful.
Credit Cards can be used to pay a fundraising invoice, however,
we will add a 3% service charge to cover the costs of processing
that credit card. We wish that we could accept credit cards without
assessing this fee, but if we didn't, it would dramatically
increase your product pricing.
Believe,and our suppliers/manufacturers make every effort to
insure that the products you receive are in perfect condition and
that your order is 100% accurate and complete. However, damages and
miscounts can occur. When your delivery arrives, you must inspect
all products. You must check for damaged cases, broken cases, spilt
cases and make sure the case count matches the trucking company's
delivery slip. Damaged cases should not be accepted and you must
note this fact (# of damaged cases or # of missing cases) on the
delivery slip. Also, have the driver sign your copy of his delivery
slip, and keep a driver signed copy of the delivery slip. In
addition, notify us immediately regarding this delivery.
Do not unpack and inspect the contents of sealed cases during
delivery of your order. You can do this second inspection while you
organize your distribution. When you unpack items, you should
inspect again for damaged items prior to distribution. You have
twenty-four (24) hours after your Frozen Food delivery and 3 Days
after your Catalog order delivery in which to notify us about
damaged items found inside sealed cases. After this time period,
any damaged product will not be replaced.
For better or worse, retailers and fundraising companies do
import products from other nations including China. Toys in
particular but other goods as well are regularly imported for
consumption in the US. We recognize the need to limit our imports
and believe it is the right thing to do. Therefore, we do rely on
companies in the states more than other fundraising company with
respect to chocolates, magazines, candles, CD's and DVD's,
calendars, gift wrap & supplies and snacks. We are proud to say
that these items are sourced and produced in the US.